CRYSTAL ROLLER

Shipping & Information

Our company ships out orders cannot Monday- Thursday. Not on weekends, this way we can guarantee the freshness of our products. *Order processing time is usually 1-3 business days. Shipping will take an additional 1-4 business days. My goal is to provide you with a fast-shipping process. We ship via USPS, Priority Mail. Which usually takes 2-3 business days for arrival. *Amor Sea Moss is NOT responsible for packages that have been delivered. We do NOT issue refunds for packages that say they were delivered. We do NOT give refunds for shipping delays, lost mail, or other shipping issues. * Once your package is shipped, any shipping issues besides broken or damaged merchandise, are between you and the mailing service.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.